1. data protection at a glance
General information
The Clavey Group attaches particular importance to compliance with data protection laws and complies with them in full.
Personal data is processed exclusively on the basis of the relevant laws (in particular the EU General Data Protection Regulation and the German Federal Data Protection Act) and only for specific purposes.
The following information provides a simple overview of what happens to your personal data when you visit our website.
You will find more detailed information from point 2 of this privacy policy.
Personal data is all data with which you can be personally identified, e.g. name and address, e-mail address and telephone number.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator.
You can find the operator’s contact details in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us.
This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website.
This is primarily technical data (e.g. internet browser, operating system or time of page view).
This data is collected automatically as soon as you enter our website.
What do we use your data for?
Data that you transmit to us, e.g. via a contact form, will be processed and stored exclusively for the purpose of responding to your inquiry.
Some of the automatically recorded data is collected to ensure that the website is provided without errors.
Other data may be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time.
You also have the right to request the correction, blocking or deletion of this data.
You can contact us at any time with regard to this and other questions on the subject of data protection.
You also have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and tools from third-party providers
When you visit our website, your surfing behavior may be statistically evaluated.
This is mainly done using cookies and so-called analysis programs.
The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools.
You can find detailed information on this under point 4 of this privacy policy.
2. mandatory information
Responsible parties for data processing on this website and in the business processes:
Clavey Automobil Dienstleistungs GmbH
Hannoversche Straße 60, 38116 Braunschweig
Phone: +49 (0) 531/286 00-0
E-mail: info@clavey.eu
Managing directors: Holger Othmer and Hendrik Balcke
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Data protection
The operators of these pages take the protection of your personal data very seriously.
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally.
This privacy policy explains what data we collect and what we use it for.
It also explains how and for what purpose this is done.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator.
TLS encryption.
You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can nevertheless have security gaps.
Complete protection of data against access by third parties is not possible.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data.
You can contact us at any time if you have further questions on the subject of personal data.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent.
You can withdraw your consent at any time.
All you need to do is send us an informal e-mail.
The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format.
If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority.
The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based.
You can contact the state data protection officer for data protection in Lower Saxony via the following link: www.lfd.niedersachsen.de/startseite/
Disclosure of personal information to third parties
Should data be passed on to service providers as part of order processing, these are bound by the applicable data protection law, other statutory provisions and contractually by the Clavey Group’s Privacy Policy.
Insofar as companies of the Clavey Group are obliged to do so by law or by court order, they will transfer your data to the required extent to authorities entitled to receive information.
Clavey Group companies will not pass on your data to third parties for other purposes without your express consent.
Data transfer within the group of companies
If you have given your consent or if we are otherwise legally authorized to do so, we may pass on your personal data to affiliated companies in the Clavey Group for the purposes listed below.
Data transfer to a third country
Data is not transferred to third countries.
Third countries are countries that do not apply the EU General Data Protection Regulation.
3. data protection officer
The controller has appointed the following data protection officer:
ITSECO-Solutions UG
Schiefer Berg 88
38124 Brunswick
Phone: +49 (0) 531/286 00-0
E-mail: datenschutz@clavey.eu
4. data collection on our website
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.
We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
You can revoke this consent at any time.
All you need to do is send us an informal email.
The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request).
Mandatory statutory provisions – in particular retention periods – remain unaffected.
5. plugins and tools
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts.
When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google’s servers.
This informs Google that our website has been accessed via your IP address.
The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers.
This constitutes a legitimate interest within the meaning of Art. 6 para.
1 lit.
f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
You can find more information about Google Web Fonts at
developers.google.com/fonts/faq and in Google’s privacy policy: www.google.com/policies/privacy/.
Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. You can find more information on the handling of user data in Google’s privacy policy: www.google.de/intl/de/policies/privacy/.
6. data acquisition
The Clavey Group collects, stores and processes the following categories of data in order to fulfill its contractual and legal obligations:
From applicants:
– Personal data (e.g. name, address, place of residence, date of birth)
– Contact details (e.g. telephone number, e-mail address)
– Other data transmitted to us as part of the application process until the end of the application process
From clients and contractors:
– Company data (e.g. name and address of the client)
– Contact details (e.g. telephone number, e-mail address of the contact person)
Purpose of data processing
The Clavey Group processes the above-mentioned data exclusively
– For the fulfillment of legal, judicial or official requirements/orders (EU GDPR Art. 6 para. 1 c)
– To provide information about our range of services and events (EU GDPR Art. 6 para. 1 a)
– To carry out anonymized statistical evaluations such as satisfaction analyses (EU GDPR Art. 6 para. 1 g)
– To contact the applicant/client (EU GDPR Art. 6 para. 1 a & b)
Deletion periods
The personal data stored by the Clavey Group will be deleted or anonymized after the above-mentioned purposes have ceased to apply or after any statutory retention periods have expired.
Irrespective of this, applicants as well as clients and contractors can object to the further processing of their data at any time.
In this case, we will delete all data.
Any statutory retention periods remain unaffected by this.